Frequently Asked Questions

Allow us to put your mind at ease. If you don’t see an answer to your question below, feel free to reach out to us and we’d be happy to help!

Getting Started with Torque

What types of vehicles do you service?

Where are your techs located?

What industries does Torque serve?

Services & Capabilities

What type of services do you offer?

Do you provide roadside assistance?

Do you offer DOT inspections?

Can the technicians be on call?

Do you provide on-site service?

Fleet Maintenance & Repair

What is included in your preventive maintenance package?

Do you service larger private fleets?

How do I know when my fleet vehicles need servicing?

Billing & Pricing

How do you bill for services?

What are your rates?

What is your pay-as-you-go model?

Do you offer volume discounts for larger fleets?

What payment methods do you accept?

Scheduling & Appointments

How do I schedule an appointment?

How far in advance do I need to schedule an appointment?

Can I schedule recurring maintenance for my fleet?

What happens if I need to cancel or reschedule an appointment?

Additional Services & Features

Do you provide a warranty on repairs?

Do you offer mobile repair services?

Can you provide service history reports for my fleet?