Although emergency preparedness is the last thing a fleet manager wants to think about, it’s a key part of the role. Enterprise fleet emergencies can range from roadside breakdowns to vehicle accidents to schedule mishaps. In order to handle any unplanned situation with as little stress as possible, fleet managers can make a game plan for a range of scenarios. One of the most important factors in those game plans is identifying your key resources.
Mobile mechanics are indispensable resources in times of emergency. Because they help save you time, reduce the number of required staff hours in a week, and ensure that all maintenance can take place without extra travel, these professionals can make an immeasurable difference in getting your fleet back on the road as quickly as possible.
Mobile mechanic providers like Torque by Ryder offer rapid response capabilities, treating your fleet on your schedule. You can use the online Customer Portal to make an appointment and get your maintenance underway fast.
Whether you’ve got a schedule crisis on your hands or a few of your key vehicles are out of service, bringing maintenance solutions to your doorstep means you can save on time, towing costs, and labor hours. No need to send a driver to bring your vehicles to the shop when mobile mechanics can come service them right on the spot!
Torque by Ryder enhances emergency fleet services with custom, on-demand repairs when and where you need them most. We recognize the stress of an emergency situation, so we make it as easy and stress-free as possible to schedule with us and get our trained technicians to your lot. In our streamlined customer service portal, you can easily request on-demand service. When our expert technicians arrive, they’ll provide fully custom care for your vehicles and have you back on the road as quickly as possible.
The last thing you need in an emergency is a technician who doesn’t know how to approach your vehicle. All Torque by Ryder technicians are trained experts with a deep understanding of fleet vehicles. This level of expertise means Torque by Ryder technicians can reliably diagnose and treat a vast range of issues, whether your fleet consists of buses, semi trucks, or sedans.
The way you handle a crisis can have ongoing ripple effects on your bottom line and budget for months to come. Approaching a critical situation with maximum efficiency is the best way to address previous damage and recuperate any lost profits you might have suffered due to the emergency. Mobile repairs get you back on the road faster, without additional downtime, making them the most efficient option in a crisis.
On top of helping fleet managers address emergencies once they occur, mobile fleet maintenance services can help fleets get proactive instead of reactive about their fleet maintenance.
Ensuring that all staff members know what to do in an emergency can help improve safety outcomes while also mitigating the business losses of the emergency. On top of providing training on your fleet safety program to help prevent emergencies to the best of your ability, you can also train staff on a robust emergency response plan.
Talk through a variety of scenarios to coach drivers and other staff on how to handle each emergency situation. Get specific and address the safety challenges your fleet is most likely to face. Perhaps you need to train drivers on how to weather the elements and drive safely in different conditions, or maybe there are particular warning signals to look out for in the vehicles themselves.
By building safety planning and emergency response procedures into your onboarding and ongoing training schedule, you can prepare your drivers to handle emergencies. Just as importantly, fleet managers must prepare the vehicles themselves for unforeseen circumstances. The best way to do so is to proactively schedule preventive maintenance.
Work with your mobile mechanics to develop a fleet maintenance schedule that leaves plenty of room for error. Instead of leaving repairs and maintenance items for the last moment, get ahead with custom mobile fleet maintenance that will keep your vehicles safe and reliable without throwing off your schedule.
As Torque by Ryder continues to expand, world-class mobile mechanics are available in a growing number of locations to help mitigate emergencies and keep your fleet running.
Innovations like Torque by Ryder’s streamlined Customer Portal allow for fast response times and smooth communication.
Fleet managers can get ahead of future challenges by establishing a relationship with Torque by Ryder. We’ll start with a consultation to discuss your fleet’s needs, tailor a custom service plan, and then will begin mobile repairs and maintenance right at your lot! Get set up in the system so that you can utilize rapid response services whenever you need them.
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